BillQ
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Direct Mail SMTP Issue

Created#
More Posted time:Feb 6, 2018 5:33 AM
Hi,


I have setup Direct Mail service and used SMTP to send several test emails.


The delivery report said they were successfully sent.  However, the recipients didn't receive them even after waiting for a couple of hours.


Can someone please take a look and see if there were any problems?


I have attached the snapshot of the delivery report.


Thanks,


Bill

hanneng
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1st Reply#
Posted time:Feb 6, 2018 9:17 AM
first thing, check your spam folder.

BillQ
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2nd Reply#
Posted time:Feb 6, 2018 10:00 AM
You are absolutely correct.  I found them right there.  This is embarrassing!  Thank you so much for the tip.

Guda
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3rd Reply#
Posted time:Jan 23, 2019 17:40 PM
hanneng:first thing, check your spam folder.回到原帖
How to avoid email going to spam folder?

Raja_KT
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4Floor#
Posted time:Jan 23, 2019 21:06 PM
Sometimes it happens with me also : One of the few ways I know are to whitelist them
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