Aboubakr
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My VPC credit has disappeared, and instance expiring?

Created#
More Posted time:Dec 17, 2017 14:32 PM
Hello,
I tried to renew my VPC subscription while I still have a $30 in credit, but paypal failed at the first attempt to pay the $67, and when I got back to use the card directly, I've found out the $30 credit has been removed as if it's been used, while it wasn't, and the only deal breaker for me is that $30 making it a great offer to host my site, regardless of the techy hassles that I have sorted out myself.


I've filed a ticket, but apparently it will take forever to get answered, and if I have to pay more, I'd just switch back to my previous provider and they handle all the techy side and will be even less than $97 that I'm required now to pay.


The instance is expiring in 2 days, so I hope this gets resolved before it expires and I'm obliged to switch back. Thanks for your time.

Aboubakr
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1st Reply#
Posted time:Dec 17, 2017 15:37 PM
Issue resolved in a score time under free support level! Great work guys, keep it up!
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