why I can not use the 50USD credits on ECS instance ? - Alibaba Cloud Developer Forums: Cloud Discussion Forums

40thieves
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why I can not use the 50USD credits on ECS instance ?

Created#
More Posted time:Dec 16, 2017 20:49 PM
as a new user,  
I lanuched basic package on ECS 4.5 usd / per month singapore data center
however it wasn't deduct from the 50 USD coupon give to me .
it chared from my credit card.  Why?


how to use the 50 USD to launch normal ECS ? please reply.

sameer2803
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1st Reply#
Posted time:Dec 17, 2017 22:00 PM
Do you see the coupon added to your account? can you check the billing management section for the coupon usage?

ngoisk
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2nd Reply#
Posted time:Dec 20, 2017 9:22 AM
The free $50 coupon is not eligible for the  special promotional offer at stated below:


https://www.alibabacloud.com/starter-packages/general?spm=a3c0i.6883002.ecsSimpleBuy..5f2f321cUBInHo#floor3

under "Billing & Account Management"
2. Can coupons be used to purchase this plan?
As a special promotional offer to customers, coupons (such as, new user free credit) cannot be applied to purchase this plan.

shhanshan
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3rd Reply#
Posted time:Dec 25, 2017 22:40 PM
Free credit does not support Starter package
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