fridayyo
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Posted time:Jan 17, 2017 18:13 PM
Thank you for your feedback and patience. We also apologize for the lack of information regarding how to delete payment details from a user account.

As you know, Alibaba Cloud does not support users to delete their payment methods, as it would potentially interfere with outstanding fees. If you wish to disable your payment details and have no outstanding fees, please complete the following process to pause your account:

https://intl.aliyun.com/help/faq-detail/44175.htm
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sarahfj
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16Floor#
Posted time:Apr 13, 2017 16:57 PM
Is this problem solved? I want to terminate my account please? What kind of service is this?

Walter
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17Floor#
Posted time:Apr 13, 2017 17:04 PM
sarahfj:Is this problem solved? I want to terminate my account please? What kind of service is this?回到原帖
We don't support to delete account, but you can apply pause account and delete default payment method if you meet the requiremnet below:

https://intl.aliyun.com/help/faq-detail/44175.htm?spm=a3c0i.p42603zh1.a3.1.8V5k0P

Thanks

jdp
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18Floor#
Posted time:Jun 6, 2017 10:50 AM
Hi all,

Account deletion is now supported! See the details here:

https://intl.aliyun.com/help/doc-detail/51715.htm

jdp
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19Floor#
Posted time:Jul 14, 2017 17:11 PM
Hi all,

Account deletion is now supported! See the details here:

https://intl.aliyun.com/help/doc-detail/51715.htm

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