Unable to add new credit card! - Alibaba Cloud Developer Forums: Cloud Discussion Forums

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Unable to add new credit card!

More Posted time:Mar 24, 2016 15:27 PM
Hi I would like to change the credit card used for Aliyun payment. But I'm unable to.
Everytime I fill in all the necessary information and click Submit, I'm thrown back to the Account Information page.

Sometimes I get this error: " Add payment method failed. Loading please wait." I've cleared the cache, tried different browsers and workstations too. I've also tried with my branch office network, my home network and then my mobile phone network.
Could someone please help? Thank you so much.

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1st Reply#
Posted time:Apr 19, 2016 16:35 PM
Sorry for the delayed reply, please create a ticket to describe your issue. The support engineer will help you.

Sorry for any inconvenience.