R00t
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[products]ecs with putty ( no supported authentication methods available)

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More Posted time:Oct 10, 2017 18:24 PM
when i try to login with putty using root User name , i have this problem (no supported authentication methods available)


shhanshan
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1st Reply#
Posted time:Nov 3, 2017 21:30 PM
Suggest you to submit a ticket, the support engineer will look into it

einstong
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2nd Reply#
Posted time:Jan 8, 2018 15:01 PM
While waiting for the issue to be fix, you could try connecting through the ECS console. From my experience, the speeds are faster when I execute commands using the console (connecting to Singapore instance on my personal laptop and home WiFi). More details here: https://www.alibabacloud.com/help/doc-detail/25433.htm
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