ZuZU
Intern
Intern
  • UID3747
  • Fans0
  • Follows0
  • Posts2
Reads:339Replies:2

[Others][ Auto-renewal ] Instance Locked

Created#
More Posted time:Sep 30, 2017 21:43 PM
Hi,
One of my instance has been locked because I was minning cyrptocurrencie. So I was not able to use it anymore and it is down.
I was surprise that the auto-renewal  applied on this instance because the option to disable it is not accessible anymore when the instance is Locked!
So I am charged of 30$ this month for an unusable instance and I wasn't able to deactivate the auto-renewal for it...
Sure, I could have deleted it, but please admit that there is something wrong from Alibaba side on this scenario! Therefore, I obviously want to be charged back!
Thank you.

ZuZU
Intern
Intern
  • UID3747
  • Fans0
  • Follows0
  • Posts2
1st Reply#
Posted time:Oct 11, 2017 2:34 AM
I'n still waiting for an update on this.

shhanshan
Forum Moderator
Forum Moderator
  • UID105
  • Fans3
  • Follows0
  • Posts289
2nd Reply#
Posted time:Nov 2, 2017 22:31 PM
Alibaba user agreement  not allow run cyrptocurrencie
https://www.alibabacloud.com/help/zh/faq-detail/42427.htm
Guest