[Others][ Auto-renewal ] Instance Locked
Created#More Posted time:Sep 30, 2017 21:43 PM
One of my instance has been locked because I was minning cyrptocurrencie. So I was not able to use it anymore and it is down.
I was surprise that the auto-renewal applied on this instance because the option to disable it is not accessible anymore when the instance is Locked!
So I am charged of 30$ this month for an unusable instance and I wasn't able to deactivate the auto-renewal for it...
Sure, I could have deleted it, but please admit that there is something wrong from Alibaba side on this scenario! Therefore, I obviously want to be charged back!
1st Reply#Posted time:Oct 11, 2017 2:34 AM
I'n still waiting for an update on this.