Three Core Services
LLM Consulting Service
Centered on customer business needs, providing scenario and technical research, AI agent orchestration design, context engineering optimization, and project management support to help customers define a clear path for LLM implementation.
AI Agent Development Service
Building on requirements and technical research, completing the design and implementation of AI agent technical pipelines, context engineering optimization, performance evaluation and tuning, with full-cycle project management support.
Model Fine-tuning & Training Service
Starting from scenario research, covering data collection and computing resource assessment, fine-tuning/training solution design and execution, model evaluation and performance optimization, with dedicated project management services to achieve customized model deployment.
Benefits
End-to-End Full-Chain Service Capability
Covering the complete chain of "Consulting → Agent Development → Model Fine-tuning & Training," delivering one-stop services from requirements research and solution design to engineering implementation and performance optimization. Supports mainstream training methods including SFT, LoRA, DPO, and CPT — no need for customers to piece together resources from multiple vendors.
Extensive Scenario-Based Implementation Experience
Pre-built 18 AI agent scenarios spanning multiple industries, including document RAG Q&A, form extraction, report generation, bidding & tendering, insurance claims, intelligent recruitment, medical assistants, and logistics management. Enables rapid matching to customer needs with reuse of proven best practices.
Standardized Professional Delivery Assurance
Equipped with a dedicated expert team and technical manager, with clearly defined responsibilities between the customer and Alibaba Cloud. Formal deliverables include a "Work Plan" and an "Acceptance Report," with quantified metrics and timeline constraints throughout, ensuring controllable and traceable service quality.
AI Agent Application Scenarios
Complex Document Knowledge Base RAG Q&A
Efficiently retrieve massive unstructured complex documents, support natural language queries, automatically retrieve document segments and generate precise answers.
Form Information Extraction & Filling
Automatically extract key fields from images/documents, intelligently verify logical completeness, and pre-fill target system forms.
Complex Structured Report Generation
Automatically organize content frameworks, populate analytical conclusions, and support multi-version comparison and compliance verification.
Airline & Hotel Travel Assistant
Full lifecycle travel assistant that integrates product resources to generate travel plans and supports in-trip fulfillment management.
Smart 3C & Home Appliance Manager
Achieve "see-and-speak" zero-layer interaction based on ASR+LLM+TTS pipeline.
HR Intelligent Recruitment
Automatically parse job descriptions, intelligently screen resumes, generate evaluation reports, and shorten recruitment cycles.
Person-Job Matching & Training Planning
Accurately assess employee capabilities and job fit, recommend learning paths and training courses.
Logistics Route Code & Delivery Verification
Automatically parse ambiguous addresses, match standard route codes, and support intelligent delivery photo recognition.
Public Sentiment & VOC Analysis
Monitor and analyze customer voice, identify sentiment trends and risk signals, generate insight reports.
Insurance Claims One-stop Assistant
Parse claim materials, compare policy terms, assess loss reasonability, and identify fraud risks.
Product Tagging & Selection Assistant
Parse product details, match category tags, and recommend high-potential products based on sales data.
Online Virtual Medical Assistant
Collect symptom information through multi-turn conversations, provide cause analysis and self-check suggestions based on knowledge bases.
Medical Record Classification & Tagging
Parse clinical text, identify key entities, classify and tag according to standards to support quality control management.
Smart PPT Copywriting Assistant
Automatically generate page copy and chart suggestions, support style adaptation and template configuration.
Intelligent Survey Assistant
Recommend question templates based on research objectives, generate insight conclusions and visual reports.
Intelligent Bidding Assistant
Support tender document summarization, bid document auto-generation, and intelligent qualification review.
Restaurant Smart Ordering Manager
Support natural language ordering, recommend based on order history, and enable end-to-end ordering workflow.
Enterprise BI Data Query & Analysis
Connect to enterprise databases, support natural language queries to generate SQL queries and data insights.
Complex Document Knowledge Base RAG Q&A
Efficiently retrieve massive unstructured complex documents, support natural language queries, automatically retrieve document segments and generate precise answers.
Form Information Extraction & Filling
Automatically extract key fields from images/documents, intelligently verify logical completeness, and pre-fill target system forms.
Complex Structured Report Generation
Automatically organize content frameworks, populate analytical conclusions, and support multi-version comparison and compliance verification.
Complex Document Knowledge Base RAG Q&A
Efficiently retrieve massive unstructured complex documents, support natural language queries, automatically retrieve document segments and generate precise answers.
Form Information Extraction & Filling
Automatically extract key fields from images/documents, intelligently verify logical completeness, and pre-fill target system forms.
Complex Structured Report Generation
Automatically organize content frameworks, populate analytical conclusions, and support multi-version comparison and compliance verification.
Airline & Hotel Travel Assistant
Full lifecycle travel assistant that integrates product resources to generate travel plans and supports in-trip fulfillment management.
Smart 3C & Home Appliance Manager
Achieve "see-and-speak" zero-layer interaction based on ASR+LLM+TTS pipeline.
HR Intelligent Recruitment
Automatically parse job descriptions, intelligently screen resumes, generate evaluation reports, and shorten recruitment cycles.
Person-Job Matching & Training Planning
Accurately assess employee capabilities and job fit, recommend learning paths and training courses.
Logistics Route Code & Delivery Verification
Automatically parse ambiguous addresses, match standard route codes, and support intelligent delivery photo recognition.
Public Sentiment & VOC Analysis
Monitor and analyze customer voice, identify sentiment trends and risk signals, generate insight reports.
Insurance Claims One-stop Assistant
Parse claim materials, compare policy terms, assess loss reasonability, and identify fraud risks.
Product Tagging & Selection Assistant
Parse product details, match category tags, and recommend high-potential products based on sales data.
Online Virtual Medical Assistant
Collect symptom information through multi-turn conversations, provide cause analysis and self-check suggestions based on knowledge bases.
Medical Record Classification & Tagging
Parse clinical text, identify key entities, classify and tag according to standards to support quality control management.
Smart PPT Copywriting Assistant
Automatically generate page copy and chart suggestions, support style adaptation and template configuration.
Intelligent Survey Assistant
Recommend question templates based on research objectives, generate insight conclusions and visual reports.
Intelligent Bidding Assistant
Support tender document summarization, bid document auto-generation, and intelligent qualification review.
Restaurant Smart Ordering Manager
Support natural language ordering, recommend based on order history, and enable end-to-end ordering workflow.
Enterprise BI Data Query & Analysis
Connect to enterprise databases, support natural language queries to generate SQL queries and data insights.
View details
《Service Content》
and
Acceptance Criteria
Alibaba Cloud shall deliver the "LLM Technical Service Work Plan" and the "LLM Technical Service Acceptance Report," and obtain written confirmation from the customer (including confirmation via email).
Service Process
Standardized end-to-end delivery process ensuring high-quality project delivery
Client submits service request at least 15 calendar days in advance with business scenario description and requirement documents
Expert team conducts scenario requirement research and technical status assessment to identify business pain points
Deliver technical solution and implementation plan, execute upon client's written confirmation
Execute according to plan, provide process management and milestone confirmation
Submit service acceptance report, obtain client acceptance approval, complete project delivery
Detailed Service Workflows
Requirement Analysis & Solution Design
Requirement analysis and business review, overall solution planning, implementation path planning, and pilot scenario design.
Technical Research & Solution Design
Technical & resource status research, Overall technical solution planning, Technical workflow design, POC solution design.
End-to-End LLM Consulting
Scenario analysis & implementation plan, Data & material preparation guidance, User training & promotion support, Bad case collection & optimization recommendations.
Requirement Analysis & Solution Design
Requirement analysis and business review, overall solution design, technical architecture and pipeline design, and product/API activation and deployment.
Agent Deployment & Engineering Optimization
Data, assets & test case preparation, Build AI agent on Alibaba Cloud MaaS platform, Prompt design & implementation, Agent tuning & performance optimization (excl. re-collection).
Scenario Operations & Performance Optimization
User training & promotion support, Release & performance tracking, Bad case collection & issue analysis, Continuous performance optimization (excl. fine-tuning).
Training Solution Design
Scenario requirement understanding, Computing resource assessment, Training solution selection.
Training Data Preparation
Training data annotation, Training data analysis, Data processing (filtering/deduplication/augmentation/mixing).
Training Process Optimization
Training environment setup, Model training execution, Model quantization & export.
Training Results Evaluation
Evaluation dataset preparation, Training results verification, Bad case optimization.
Requirement Analysis & Solution Design
Requirement analysis and business review, overall solution planning, implementation path planning, and pilot scenario design.
Technical Research & Solution Design
Technical & resource status research, Overall technical solution planning, Technical workflow design, POC solution design.
End-to-End LLM Consulting
Scenario analysis & implementation plan, Data & material preparation guidance, User training & promotion support, Bad case collection & optimization recommendations.
Requirement Analysis & Solution Design
Requirement analysis and business review, overall solution planning, implementation path planning, and pilot scenario design.
Technical Research & Solution Design
Technical & resource status research, Overall technical solution planning, Technical workflow design, POC solution design.
End-to-End LLM Consulting
Scenario analysis & implementation plan, Data & material preparation guidance, User training & promotion support, Bad case collection & optimization recommendations.
Requirement Analysis & Solution Design
Requirement analysis and business review, overall solution design, technical architecture and pipeline design, and product/API activation and deployment.
Agent Deployment & Engineering Optimization
Data, assets & test case preparation, Build AI agent on Alibaba Cloud MaaS platform, Prompt design & implementation, Agent tuning & performance optimization (excl. re-collection).
Scenario Operations & Performance Optimization
User training & promotion support, Release & performance tracking, Bad case collection & issue analysis, Continuous performance optimization (excl. fine-tuning).
Requirement Analysis & Solution Design
Requirement analysis and business review, overall solution design, technical architecture and pipeline design, and product/API activation and deployment.
Agent Deployment & Engineering Optimization
Data, assets & test case preparation, Build AI agent on Alibaba Cloud MaaS platform, Prompt design & implementation, Agent tuning & performance optimization (excl. re-collection).
Scenario Operations & Performance Optimization
User training & promotion support, Release & performance tracking, Bad case collection & issue analysis, Continuous performance optimization (excl. fine-tuning).
Training Solution Design
Scenario requirement understanding, Computing resource assessment, Training solution selection.
Training Data Preparation
Training data annotation, Training data analysis, Data processing (filtering/deduplication/augmentation/mixing).
Training Process Optimization
Training environment setup, Model training execution, Model quantization & export.
Training Solution Design
Scenario requirement understanding, Computing resource assessment, Training solution selection.
Training Data Preparation
Training data annotation, Training data analysis, Data processing (filtering/deduplication/augmentation/mixing).
Training Process Optimization
Training environment setup, Model training execution, Model quantization & export.
Training Results Evaluation
Evaluation dataset preparation, Training results verification, Bad case optimization.
Pricing
Alibaba Cloud's MaaS service provides three types AI-related services that you can select based on your business requirement: LLM Consulting Service, AI Agent Development Service, and Model Fine-tuning & Training Service. All are paid services.
LLM Consulting Service
From $23,600
Provides AI strategy consulting and planning services, and on-demand technical services such as prompt word optimization and model evaluation support.
