Service Upgrade

【Product Change】upgrade announcement for Notice: Agentic SOC billing model upgrade

Aug 05, 2026

Security Center

Affected time

From: 2026-07-30 To: 2026-08-30, upgrade

Change and Impact

Security Center Agentic SOC is upgrading its billing model to more accurately reflect resource consumption and provide flexible budget management. The new model shifts from billing primarily based on log ingestion volume to comprehensive billing based on three dimensions: intelligent operations volume (Credits), managed instance count, and log ingestion volume. Three billing modes are available after the upgrade: pay-as-you-go, upfront, and upfront with overflow to pay-as-you-go.
From July 30, 2026 to August 30, 2026, Agentic SOC will gradually switch to the new billing model according to the product-side migration strategy. The specific switchover time is subject to console notifications or internal messages. New users will gradually adopt the new billing model according to product release and migration schedules. Existing users are not affected within the validity period of their current orders.
For details, please refer to: Notice: Agentic SOC billing model upgrade

Action required

  • Users who have purchased Agentic SOC subscription services can continue using the original billing model within the validity period of their current orders.

  • Users who have activated Agentic SOC pay-as-you-go services can continue using the original billing model within the validity period of their current orders.

  • When existing users subsequently renew, reconfigure, upgrade, or actively switch to the new Agentic SOC, the new billing model may apply, subject to the rules displayed on the action page.

  • Existing Agentic SOC (legacy) or Security Operations Agent (legacy) users will not be automatically switched with this upgrade. When migration conditions are met, the console will display the capabilities and billing rules of the new Agentic SOC, and the upgrade will be completed after user confirmation.

  • The new Agentic SOC is mutually exclusive with existing upfront or existing postpaid capabilities. The specific purchase or upgrade entry points are subject to what is actually displayed in the console.

  • Log storage capacity has been independently separated from the Agentic SOC product as a Security Center cross-cutting capability with separate activation and billing. Log storage is not counted toward Agentic SOC Credits entitlements.

If you have any questions, please feel free to contact us via our support hotline or by submitting a ticket.