【Product Change】Tiered Pricing Adjustment announcement for DMS Security Collaboration Package
Jun 09, 2026
Data Management (DMS)Affected time
2026-07-09, Tiered Pricing Adjustment
Change and Impact
Reasons for the Adjustment
Thank you for your long-standing trust and support for the DMS (Data Management Service) product. Since the product launched in 2017, we have consistently upheld the principles of stability, security, and efficiency, continuously investing R&D resources to enrich the product's capabilities. Over the past six years, DMS has evolved from a basic database development tool into an end-to-end data management platform that integrates data services, secure access proxy, sensitive data protection, disaster recovery, intelligent analytics, data warehouse development, Copilot, and more. The number of functional modules has grown more than fivefold, supporting the increasingly complex digital needs of enterprises.
Throughout this process, our investments in R&D, infrastructure costs, and security and compliance have increased significantly. However, the product price has remained unchanged since 2018 and can no longer cover the rising cost of continuously upgraded services. To ensure the long-term, high-quality development of the product and to keep providing you with a more advanced, more secure, and more intelligent data management experience, we plan to make a moderate adjustment to the DMS product pricing.
This adjustment is based primarily on the following two factors:
- Real cost increases: continued growth in foundational investments, including cloud resources, security and compliance, and AI capability development.
- Substantial increase in product value: more than ten new features have been added — such as lock-free schema change, SQL rollback, Feishu/Lark notifications, custom role permissions, asset map, and secure access proxy — along with over a hundred new security rules in total, comprehensively empowering enterprise data governance and development efficiency.
Scope of the Adjustment
- Affected product: only the Security Collaboration Service (subscription / annual and monthly plans).
- What is changing: optimization of the tiered pricing structure.
- Details of the Security Collaboration tiered price adjustment: Prices for 1–10 instances of Security Collaboration remain unchanged; prices for Stable Change and Sensitive Data Protection remain unchanged.
Instance Quantity Range | Original Price ($/instance/month) | New Price ($/instance/month) |
1 - 10 | 40 | 40(unchanged) |
11 - 50 | 18-22 | 34 |
51 - 100 | 15-18 | 31 |
101-999 | 11-15 | 28 |
1000and above | 9-11 | 15 |
The tiered pricing adopts a "full-tier pricing" approach: all instances are billed at the uniform price of the applicable tier based on the total number of instances purchased, rather than using incremental slab-based pricing.
Suppose you need to purchase the Security Collaboration Service for 100 instances. Calculated at the new tiered price:
• With 100 instances, you fall within the 51–100 tier, at a unit price of $31/instance/month.
• Monthly cost = 100 × 31 = $3,100/month.
Upgrade Option: Meta Agent Intelligent Upgrade
Alongside the Security Collaboration price adjustment, you may also choose to upgrade directly to a Meta Agent edition. Meta Agent includes all the capabilities of Security Collaboration, plus AI-powered data asset management and Copilot intelligent collaboration.
You can mix and match purchases based on your actual needs: upgrade some core instances to Meta Agent while keeping the rest on Security Collaboration, giving you flexible cost control.
Action required
Transition Arrangements for Existing Customers
We fully understand the impact this price adjustment may have on existing customers, and we will therefore adopt a phased, flexible transition strategy:
- New customers: The new pricing structure applies.
- Value-added feature packages: We are introducing intelligent upgrade options such as Meta Agent to help you more clearly match the capabilities you need with their cost.
Contact and Inquiries
We will notify you in advance through multiple channels, including your account manager, official website announcements, email, and console notifications, and we will provide one-on-one consultation. Your feedback is extremely important to us — please feel free to contact our after-sales or frontline team at any time to discuss your specific needs.
If you have any questions, please feel free to contact us via our support hotline or by submitting a ticket.