【Product Change】End of Marketing announcement for Tair Persistent Memory Instances
Apr 28, 2026
Tair (Redis OSS-compatible)Affected time
2026-05-30 End of Marketing
Change and Impact
Due to the current global supply chain challenges, the specialized hardware required for the Tair (Redis® OSS-Compatible) persistent memory instances in cloud-native deployment mode is facing supply shortages. To ensure service quality and safeguard your long-term business continuity, we will be adjusting our sales policy by discontinuing new purchases for this instance type. This ensures that all users can operate their businesses in an environment with sufficient resources and stable supply.
If you are currently using this product, please pay attention to the following details and recommendations:
Affected Product: (Redis® OSS-Compatible)
Deployment Mode & Specification: Cloud-native Deployment Mode - Persistent Memory Type (All specifications)
Key Timeline (Singapore Time)
- End of New Purchases Date: May 30, 2026
Impact Description
- For New Orders: Starting from the end of new purchases date, we will no longer accept new orders for this instance type and will not provide new feature updates. However, we will continue to offer related patches and technical support.
- For Existing Instances: Instances purchased before the end of new purchases date can still be used and renewed normally. However, please note that, due to limited underlying hardware resources, large-scale expansions may not be feasible.
Action required
Alternative Solutions and Recommendations:
- For new projects or expansion needs, we recommend selecting the Redis® Open Source Edition or Tair Enhanced Persistent Memory instances as alternatives. （You can contact us by submitting a ticket to obtain the purchase methods for Tair Enhanced Persistent Memory instance.）
- To avoid impacts from future resource shortages on your expansion plans and business continuity, we strongly suggest evaluating alternative solutions early and using the Data Transmission Service (DTS) for a seamless migration. Detailed migration guides can be found in the documentation >
If you have any questions, please feel free to contact us via our support hotline or by submitting a ticket.