Service Upgrade

【Product Change】Announcement of Upgrade for Salesforce on Alibaba Cloud Console

Affect time

2025-12-16 The Salesforce on Alibaba Cloud Console will be officially launched.

Plan and Impact

To further enhance your experience in ordering and managing the lifecycle of your Salesforce tenant (Org), Salesforce on Alibaba Cloud will begin gradually rolling out a comprehensive upgrade to the Salesforce on Alibaba Cloud Console starting December 16, 2025. After the upgrade, you will be able to conveniently complete all lifecycle operations—including ordering and payment for Salesforce on Alibaba Cloud—through a unified console interface.

You can log in to the Salesforce Console at any time to perform relevant operations: https://salesforce.console.aliyun.com
We recommend bookmarking this link for quick access and future management.

Friendly Reminder: As part of system architecture optimizations, this upgrade will involve adjustments to certain billing item commodity codes. These changes are purely backend identifier updates and will not affect your currently subscribed services.

Action required

If you require historical billing reconciliation or reference materials for internal financial archiving, we can provide a mapping guide between the old and new billing codes.

If you have any questions, submit a ticket or contact the service hotline.