Service Upgrade

[Product Change] Change announcement for AI Deepsign Pack Credit Adjustment & Model Deprecation

Sep 28, 2026

AI DeepSign

Affected time

2026-10-09, Change

Change and impact

I. Top_up Pack Credit Configuration Adjustment

Effective time: 12:00:00, September 22, 2026 (Beijing time, already in effect).

Change content: During the AI DeepSign new product launch period, a limited-time bonus campaign was offered for the Top_up Pack (¥6,888 tier), granting an extra 100,000 Credits on top of the standard credit configuration. As this campaign has ended, Alibaba Cloud adjusted the Top_up Pack credit configuration at 12:00:00 on September 22, 2026 (Beijing time). Before the change: the Top_up Pack (¥6,888) included 800,000 Credits (including the campaign bonus). After the change: the Top_up Pack (¥6,888) includes 700,000 Credits (standard configuration), with the sale price unchanged.

Change content and impact: Newly purchased Top_up Packs follow the standard credit configuration, with the sale price unchanged. Credits in already-purchased Top_up Packs are not affected and can be used normally within their validity period. The Top_up Pack supports auto-repurchase; because auto-repurchase executes according to the product specification of your previous purchase order (800,000 Credits) and that legacy specification has been offline since this adjustment, auto-repurchase orders of some users may fail validation and fail to execute. Solution: manually purchase the new-version Top_up Pack (700,000 Credits) once, then reconfigure auto-repurchase; subsequent auto-repurchases will execute normally under the new specification.

II. deepseek-v4-flash Model Deprecation

Effective time: October 9, 2026 (subject to the actual change time).

Change content and impact: To continuously improve model performance and service experience, and to stay aligned with the iteration pace of upstream model platforms, AI DeepSign will deprecate the deepseek-v4-flash model on October 9, 2026. After deprecation, this model will no longer appear in the selectable model list and related calls will no longer be supported; tasks still selecting this model will not return results. Recommended replacement model: deepseek-v4-pro. Your purchased plans and Credits balance are not affected by this deprecation; Credits can continue to be used on other models supported by AI DeepSign.

Action required

  1. If you have configured auto-repurchase for the Top_up Pack, please check the recent execution status of your repurchases; if a repurchase failure is found, manually purchase the new-version Top_up Pack once and reconfigure auto-repurchase.
  2. If you are using the deepseek-v4-flash model, please complete model switching and business validation before October 9, 2026 to avoid impacting the stability of your online services.
  3. If you have any questions, please contact us at any time via ticket.

If you have any questions, please feel free to contact us via our support hotline or by submitting a ticket.