To enhance user experience, the Data Management (DMS) product will soon undergo an optimization for the Logical Backup Download feature within the Data Disaster Recovery functionality. This optimization will significantly improve download efficiency, along with some changes in download file format. Please pay attention to the following key information:

• Affected Feature: Data Management (DMS) - Data Disaster Recovery - Logical Backup Download
• Effective Date: December 15, 2025 (Singapore Time, GMT+8)
• Optimization Details: This optimization will involve upgrading our file processing algorithms, resulting in a notable increase in download speed for the Advanced Download feature.
• Impact on Use & Recommendations:
  • API Calls: Configuration and workflows remain unchanged. If you use APIs to perform periodic Logical Backup Download tasks, no modifications to existing API calls are required. If you have set up automatic downloads through the console, no changes to the configuration are required.
  • File Differences: The hierarchy of files downloaded and the extraction methods may vary because of the change of file extensions. If your workflows involve automated post-download processing, please test and adapt your procedures based on the latest documentation after the upgrade takes effect.

If you have any questions or need technical support, please feel free to contact us via a support ticket at any time. We are committed to providing you with the necessary assistance. Thank you for your understanding and support!