Notice of Amendments to the Service Level Agreement for Alibaba Cloud Search and Analytics Service (

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        pc

0.0.201

Others

Notice of Amendments to the Service Level Agreement for Alibaba Cloud Search and Analytics Service (

Nov 14, 2025

Alibaba Cloud will revise the Service Level Agreement (“SLA”) for the Search and Analytics Service (Elasticsearch Edition). This update involves changes to the SLA terms for the product.

In accordance with the SLA provisions, the amendments will take effect on December 15, 2025 (Beijing Time). You may view the updated SLA on the SLA Summary Page.

If you have any questions, please submit a support ticket. Thank you for choosing Alibaba Cloud!

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