Service Upgrade

[Network Upgrade] Upgrades on Sep. 23, 2026(Supplement)

Sep 18, 2026

IT Hardware

To improve service quality and system stability, the infrastructure and network team will perform network equipment upgrades on Sep. 23, 2026 (UTC+08). The 2 changes include:

1. Time: Sep. 23, 2026 00:00:00 - Sep. 23, 2026 04:00:00 (UTC+08)

  • Changes: Software maintenance/upgrade, cold patch
  • Effected scope:
    • Singapore Zone B
  • Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

2. Time: Sep. 23, 2026 01:15:00 - Sep. 23, 2026 07:15:00 (UTC+08)

  • Changes: Software maintenance/upgrade, cold patch
  • Effected scope:
    • Singapore CloudStone Zone A
    • Singapore Zone B/ C
  • Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.