To improve service quality and system stability, the infrastructure and network team will perform network equipment upgrades on Sep. 23, 2025 (UTC+08). The 3 changes include:

1. Time: Sep. 23, 2025 01:15:00 - Sep. 23, 2025 07:15:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Singapore Zone C/ A
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

2. Time: Sep. 23, 2025 02:15:00 - Sep. 23, 2025 08:15:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Hong Kong Zone C/ B
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

3. Time: Sep. 23, 2025 08:00:00 - Sep. 23, 2025 14:00:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Frankfurt Zone A
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.