Service Upgrade

[Network Upgrade] Upgrades on Sep. 18, 2026(Supplement)

Sep 15, 2026

IT Hardware

Effected time

Sep. 18, 2026 00:30:00 - Sep. 18, 2026 06:30:00 (UTC+08)

Changes

To improve service quality and system stability, the infrastructure and network team will perform network equipment upgrades on Sep. 18, 2026 (UTC+08). The changes are Software maintenance/upgrade, cold patch.

Effected scope

  • Singapore CloudStone Zone A
  • Singapore Zone B/ C

Description

The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.