Service Upgrade

[Network Upgrade] Upgrades on May 7, 2025

May 07, 2025

IT Hardware

To improve service quality and system stability, the infrastructure and network team will perform network equipment upgrades on May 7, 2025 (UTC+08). The 2 changes include:

1. Time: May 7, 2025 01:00:00 - May 7, 2025 07:00:00 (UTC+08)

  • Changes: Software maintenance/upgrade, cold patch
  • Effected scope:
    • Jakarta Zone C
  • Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

2. Time: May 7, 2025 12:00:00 - May 7, 2025 18:00:00 (UTC+08)

  • Changes: Software maintenance/upgrade, cold patch
  • Effected scope:
    • Virginia Zone A
  • Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.