Service Upgrade

[Network Upgrade] Upgrades on July 30, 2026(Supplement)

Jul 24, 2026

IT Hardware

To improve service quality and system stability, the infrastructure and network team will perform network equipment upgrades on July 30, 2026 (UTC+08). The 3 changes include:

1. Time: July 30, 2026 08:00:00 - July 30, 2026 14:00:00 (UTC+08)

  • Changes: Software maintenance/upgrade, cold patch
  • Effected scope:
    • Frankfurt Zone A
  • Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

2. Time: July 30, 2026 08:15:00 - July 30, 2026 14:15:00 (UTC+08)

  • Changes: Software maintenance/upgrade, cold patch
  • Effected scope:
    • Frankfurt Zone B/ A/ C
  • Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

3. Time: July 30, 2026 15:00:00 - July 30, 2026 21:00:00 (UTC+08)

  • Changes: Software maintenance/upgrade, cold patch
  • Effected scope:
    • Silicon Valley Zone B
  • Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.