To improve service quality and system stability, the infrastructure and network team will perform network equipment upgrades on July 29, 2026 (UTC+08). The 5 changes include:

1. Time: July 29, 2026 00:00:00 - July 29, 2026 06:00:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Virginia Zone A
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

2. Time: July 29, 2026 01:00:00 - July 29, 2026 07:00:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Jakarta Zone A/ B
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

3. Time: July 29, 2026 01:15:00 - July 29, 2026 07:15:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Jakarta Zone C
  • Manila Zone B
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

4. Time: July 29, 2026 01:30:00 - July 29, 2026 07:30:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Kuala Lumpur Zone B
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

5. Time: July 29, 2026 02:30:00 - July 29, 2026 08:30:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Singapore Zone B
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.