Service Upgrade

[Network Upgrade] Upgrades on Jan. 15, 2026(Supplement)

Jan 09, 2026

IT Hardware

To improve service quality and system stability, the infrastructure and network team will perform network equipment upgrades on Jan. 15, 2026 (UTC+08). The 5 changes include:

1. Time: Jan. 15, 2026 08:00:00 - Jan. 15, 2026 12:00:00 (UTC+08)

  • Changes: Software maintenance/upgrade, cold patch
  • Effected scope:
    • Frankfurt Zone A
    • Frankfurt Zone C
    • London Zone B
  • Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

2. Time: Jan. 15, 2026 08:15:00 - Jan. 15, 2026 12:15:00 (UTC+08)

  • Changes: Software maintenance/upgrade, cold patch
  • Effected scope:
    • Frankfurt Zone B
  • Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

3. Time: Jan. 15, 2026 08:30:00 - Jan. 15, 2026 14:30:00 (UTC+08)

  • Changes: Software maintenance/upgrade, cold patch
  • Effected scope:
    • London Zone B
  • Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

4. Time: Jan. 15, 2026 08:30:00 - Jan. 15, 2026 12:30:00 (UTC+08)

  • Changes: Software maintenance/upgrade, cold patch
  • Effected scope:
    • Frankfurt Zone C
  • Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

5. Time: Jan. 15, 2026 08:45:00 - Jan. 15, 2026 12:45:00 (UTC+08)

  • Changes: Software maintenance/upgrade, cold patch
  • Effected scope:
    • London Zone A
  • Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.