[Network Upgrade] Upgrades on Jan. 14, 2026(Supplement)
Jan 09, 2026
IT HardwareTo improve service quality and system stability, the infrastructure and network team will perform network equipment upgrades on Jan. 14, 2026 (UTC+08). The 2 changes include:
1. Time: Jan. 14, 2026 00:00:00 - Jan. 14, 2026 06:00:00 (UTC+08)
- Changes: Software maintenance/upgrade, cold patch
- Effected scope:
- Hong Kong Zone C
- Singapore Zone A
- Zhangjiakou Zone B/ A/ C
- Singarpore CloudStone Zone B
- Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.
2. Time: Jan. 14, 2026 00:15:00 - Jan. 14, 2026 05:15:00 (UTC+08)
- Changes: Software maintenance/upgrade, cold patch
- Effected scope:
- Singapore Zone C
- Singarpore CloudStone Zone A
- Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.