To improve service quality and system stability, the infrastructure and network team will perform network equipment upgrades on Dec. 26, 2025 (UTC+08). The 4 changes include:

1. Time: Dec. 26, 2025 00:00:00 - Dec. 26, 2025 06:00:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Kuala Lumpur Zone B
  • Singapore Zone A
  • Singarpore CloudStone Zone B
  • Zhangjiakou Zone B/ A/ C
  • Singapore Zone B/ C
  • Singarpore CloudStone Zone A
  • Singapore Zone B/ A/ C
  • Singarpore CloudStone Zone B/ A
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

2. Time: Dec. 26, 2025 00:15:00 - Dec. 26, 2025 06:15:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Singapore Zone B
  • Jakarta Zone B
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

3. Time: Dec. 26, 2025 00:30:00 - Dec. 26, 2025 06:30:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Kuala Lumpur Zone B
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

4. Time: Dec. 26, 2025 02:00:00 - Dec. 26, 2025 08:00:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Hong Kong Zone D
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.