Effected time

Aug. 13, 2026 14:00:00 - Aug. 13, 2026 19:00:00 (UTC+08)

Changes

To improve service quality and system stability, the infrastructure and network team will perform network equipment upgrades on Aug. 13, 2026 (UTC+08). The changes are Software maintenance/upgrade, cold patch.

Effected scope

• Mexico Zone A

Description

The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.