To improve service quality and system stability, the infrastructure and network team will perform network equipment upgrades on Apr. 24, 2026 (UTC+08). The 9 changes include:

1. Time: Apr. 24, 2026 00:45:00 - Apr. 24, 2026 06:45:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Singapore Zone A/ B/ C
  • Singarpore CloudStone Zone B/ A
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

2. Time: Apr. 24, 2026 01:15:00 - Apr. 24, 2026 07:15:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Kuala Lumpur Zone B
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

3. Time: Apr. 24, 2026 05:00:00 - Apr. 24, 2026 11:00:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Riyadh - Partner Region Zone B
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

4. Time: Apr. 24, 2026 06:00:00 - Apr. 24, 2026 12:00:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Frankfurt Zone B/ A
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

5. Time: Apr. 24, 2026 07:00:00 - Apr. 24, 2026 13:00:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • London Zone B
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

6. Time: Apr. 24, 2026 12:15:00 - Apr. 24, 2026 18:15:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Virginia Zone B
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

7. Time: Apr. 24, 2026 12:30:00 - Apr. 24, 2026 18:30:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Virginia Zone A
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

8. Time: Apr. 24, 2026 14:00:00 - Apr. 24, 2026 20:00:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Mexico Zone A
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

9. Time: Apr. 24, 2026 15:00:00 - Apr. 24, 2026 21:00:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Silicon Valley Zone B
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.