Service Upgrade

[Network Upgrade] Upgrades on Apr. 1, 2025(Supplement)

Mar 31, 2025

IT Hardware

Effected time

Apr. 1, 2025 08:00:00 - Apr. 1, 2025 14:00:00 (UTC+08)

Changes

To improve service quality and system stability, the infrastructure and network team will perform network equipment upgrades on Apr. 1, 2025 (UTC+08). The changes are Software maintenance/upgrade, cold patch.

Effected scope

  • Frankfurt Zone A/ C

Description

The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.