To improve service quality and system stability, the infrastructure and network team will perform network equipment upgrades on Apr. 17, 2026 (UTC+08). The 6 changes include:

1. Time: Apr. 17, 2026 00:00:00 - Apr. 17, 2026 05:00:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Singapore Zone C
  • Singarpore CloudStone Zone A
  • Manila Zone B
  • Singapore Zone B
  • Singapore Zone A
  • Singarpore CloudStone Zone B
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

2. Time: Apr. 17, 2026 00:00:00 - Apr. 17, 2026 06:00:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Singapore Zone C
  • Singarpore CloudStone Zone A
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

3. Time: Apr. 17, 2026 00:30:00 - Apr. 17, 2026 06:30:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Jakarta Zone B
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

4. Time: Apr. 17, 2026 00:45:00 - Apr. 17, 2026 06:45:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Singapore Zone C/ A
  • Singarpore CloudStone Zone A/ B
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

5. Time: Apr. 17, 2026 08:00:00 - Apr. 17, 2026 14:00:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Riyadh - Partner Region Zone B
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

6. Time: Apr. 17, 2026 15:00:00 - Apr. 17, 2026 21:00:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Silicon Valley Zone B
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.