Service Upgrade

[Network Upgrade] Upgrades from July 28 to 29, 2026(Supplement)

Jul 22, 2026

IT Hardware

To improve service quality and system stability, the infrastructure and network team will perform network equipment upgrades from July 28 to 29, 2026 (UTC+08). The 2 changes include:

1. Time: July 28, 2026 08:15:00 - July 28, 2026 14:15:00 (UTC+08)

  • Changes: Software maintenance/upgrade, cold patch
  • Effected scope:
    • Frankfurt Zone C/ B/ A
  • Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

2. Time: July 28, 2026 23:45:00 - July 29, 2026 05:45:00 (UTC+08)

  • Changes: Software maintenance/upgrade, cold patch
  • Effected scope:
    • Tokyo Zone E/ A
  • Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.