Service Upgrade

[Network Upgrade] Upgrades from July 21 to 22, 2026(Supplement)

Jul 15, 2026

IT Hardware

To improve service quality and system stability, the infrastructure and network team will perform network equipment upgrades from July 21 to 22, 2026 (UTC+08). The 4 changes include:

1. Time: July 21, 2026 09:00:00 - July 21, 2026 15:00:00 (UTC+08)

  • Changes: Software maintenance/upgrade, cold patch
  • Effected scope:
    • Frankfurt Zone A
  • Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

2. Time: July 21, 2026 13:00:00 - July 21, 2026 19:00:00 (UTC+08)

  • Changes: Software maintenance/upgrade, cold patch
  • Effected scope:
    • Virginia Zone A
  • Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

3. Time: July 21, 2026 23:30:00 - July 22, 2026 05:30:00 (UTC+08)

  • Changes: Software maintenance/upgrade, cold patch
  • Effected scope:
    • Seoul Zone A
  • Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

4. Time: July 21, 2026 23:45:00 - July 22, 2026 05:45:00 (UTC+08)

  • Changes: Software maintenance/upgrade, cold patch
  • Effected scope:
    • Tokyo Zone D/ B/ A
  • Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.