Service Upgrade

[Network Upgrade] Upgrades from Jan. 6 to 7, 2026(Supplement)

Jan 02, 2026

IT Hardware

To improve service quality and system stability, the infrastructure and network team will perform network equipment upgrades from Jan. 6 to 7, 2026 (UTC+08). The 2 changes include:

1. Time: Jan. 6, 2026 15:00:00 - Jan. 6, 2026 21:00:00 (UTC+08)

  • Changes: Software maintenance/upgrade, cold patch
  • Effected scope:
    • Silicon Valley Zone A
  • Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

2. Time: Jan. 6, 2026 23:00:00 - Jan. 7, 2026 05:00:00 (UTC+08)

  • Changes: Software maintenance/upgrade, cold patch
  • Effected scope:
    • Tokyo Zone A/ C/ B
  • Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.