Service Upgrade

[Network Upgrade] Upgrades from Apr. 28 to 29, 2026(Supplement)

Apr 23, 2026

IT Hardware

To improve service quality and system stability, the infrastructure and network team will perform network equipment upgrades from Apr. 28 to 29, 2026 (UTC+08). The 4 changes include:

1. Time: Apr. 28, 2026 08:00:00 - Apr. 28, 2026 14:00:00 (UTC+08)

  • Changes: Software maintenance/upgrade, cold patch
  • Effected scope:
    • Frankfurt Zone A
  • Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

2. Time: Apr. 28, 2026 08:15:00 - Apr. 28, 2026 14:15:00 (UTC+08)

  • Changes: Software maintenance/upgrade, cold patch
  • Effected scope:
    • Riyadh - Partner Region Zone B
  • Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

3. Time: Apr. 28, 2026 15:00:00 - Apr. 28, 2026 21:00:00 (UTC+08)

  • Changes: Software maintenance/upgrade, cold patch
  • Effected scope:
    • Silicon Valley Zone B
  • Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

4. Time: Apr. 28, 2026 23:00:00 - Apr. 29, 2026 05:00:00 (UTC+08)

  • Changes: Software maintenance/upgrade, cold patch
  • Effected scope:
    • Tokyo Zone A
  • Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.