As an effort to help manage the spread of COVID-19 in Indonesia, Bumame Pharmacy is committed to providing international-standard COVID-19 test services that are safe and accessible to the wider community. With the mission ''Carry Out,'' Bumame is committed to supporting the management of COVID-19 in Indonesia, ideally by being the first choice and main partner for both the local community and the government. Bumame also focuses on providing and expanding the convenience of safe, comfortable, and affordable COVID-19 test services for the community, in order to realize and increase the awareness of healthy and safe living during the pandemic. Bumame has also launched Bumame Apotek, which aims to build a healthcare ecosystem that is easier, more efficient, flexible, and better suited to the modern lifestyle. Bumame Apotek provides a variety of high-quality products, ranging from medicines, vitamins, supplements, beauty and wellness products, prescriptions, as well as free consultation services, both offline and online. In addition, Bumame also provides Medical Checkup services, which underpins Bumame's commitment and dedication to supporting the critical healthcare sector. The Medical Checkup services can be accessed either at home (Home Care) or on-site, offering added flexibility and convenience for the community. Through the Home Care service, patients can receive online consultation from a Bumame doctor regardless of where they are.

Bumame's health application has been used widely in the community throughout the pandemic. With the increasing number of daily users, it was important for the team to ensure scalability of the app. Handling sudden traffic spikes and increased workloads, while managing high availability and improved performance, are critical to the application team at Bumame. Since the pandemic has increased the platform's usage significantly among the Indonesian population, Bumame struggled to find the necessary resources to handle the sudden surge and ensure a secure and scalable setup for the app. To overcome these issues, Bumame decided to host their application on the cloud to take full advantage of the reliability and scalability of the cloud.

Alibaba Cloud's strong presence in Indonesia with three data centers in the country made it the ideal choice for Bumame. Managing sensitive health information securely was critical for Bumame, so it needed to partner with a cloud provider with extensive presence in the country that could also offer the scalability and elasticity needed for the app. Bumame was happy to trust Alibaba Cloud as their cloud partner given their strong SLAs on reliability and high availability. This, in combination with a strong track record and a long list of successful customer cases, Alibaba Cloud was a natural choice for the team.

Alibaba Cloud provides a comprehensive set of highly available and reliable infrastructure solutions for Bumame. It uses the latest generation of Elastic Compute Service (ECS) compute instances with Icelake processors and high IOPS. These instances are then replicated for high availability and are being served by a common Server Load Balancer (SLB), which routes the traffic and balances it among the instances. This prevents any single server from being overloaded and also ensures that the service is always up. If one server goes down, the load balancer will automatically distribute the traffic to other servers in the network. This front-end is then connected to a robust managed backend in the form of ApsaraDB RDS. The managed database service handles high availability, auto-backups, auto update, security, and patching of the underlying OS as well as the database engine. With this, Bumame's database administrator doesn't have to worry about the underlying infrastructure, and the team can focus on working on the business logic.

The team at Bumame is pleased with the products and services provided by Alibaba Cloud and hopes to grow the partnership further by experimenting with more services as the business grows.