Finture is one of the leading neobanks in Southeast Asia, dedicated to delivering sustainable and customer-focused credit card and credit-backed QRIS payment service products to individual customers.

Since 2021, Finture has been offering its unique product "Yup", which has become a symbol of accessible, convenient, and affordable financial services. Driven by the belief that credit cards / digital credit-backed payment should be available to everyone, Finture proudly embraces its slogan: "For those who've been told no, we say Yup!"

According to reports, Finture has become the fastest-growing financial technology platform in Indonesia. Finture users have extremely high transaction activity and retention.

As the one of fastest-growing financial technology platform in Southeast Asia, Finture sought to further expand its services, improve its data management capabilities and enhance security capabilities to maintain its competitive edge.

Alibaba Cloud stepped in to provide the necessary high-performance, comprehensive data management and security solutions.

● Hologres, a real-time data warehousing service, enabled Finture to efficiently store, manage, and analyze vast amounts of data generated by its neobank services. DataWorks, a powerful data integration and management platform, streamlined Extract, Transform, Load (ETL) processes and automated data pipelines. With Alibaba Cloud's support, Finture has successfully scaled its operations, offering enhanced banking experiences to a growing number of consumers in Southeast Asia, ultimately contributing to the democratization of financial services in the region.

● Data Warehousing, Alibaba Cloud's MaxCompute and Hologres have been vital in equipping a scalable, highly-available, and high-performance data warehouse solution, addressing both batch and streaming scenarios. This has enabled our customers to efficiently store and process large volumes of data, supporting timely decision-making and enhancing overall business performance.

● Log Processing and Analytics, Elastic search is employed for efficient log processing and real-time analytics, allowing Finture to monitor system performance, identify trends, and troubleshoot issues with minimal delay.

● One-Stop Data Development Platform, DataWorks serves as a comprehensive solution, supporting data quality, ETL workflow orchestration, version control, data cataloging, and more, simplifying data management and facilitating collaboration across teams.

● Data Governance, Alibaba Cloud's big data solutions enhance data governance by consolidating all data sources into one platform, providing tools for better data asset control, metadata management, and enabling a comprehensive understanding of data assets, including ownership, security, and visibility. This empowers Finture to make informed decisions and improve operational efficiency.

● Cost-effectiveness, Alibaba Cloud's big data solutions offer cost-effective data storage, data governance, and data processing tools, allowing to optimize their data systems while minimizing expenses. Throughout the implementation process, Alibaba Cloud has provided extensive support to address customer questions and concerns:

● Secured and Flexible Environment, Alibaba Cloud team collaborated with Finture's DevOps team to develop the initial architecture, educating them on vital security improvements and full utilization of cloud-native service capabilities.

Lowered infrastructure and storage costs by >30% through Alibaba Cloud’s scalable solutions.

Attained >99.9% system uptime for Yup services by leveraging Alibaba Cloud’s high-availability architecture.

Achieved 40% faster real-time data analytics using Alicloud automated bigdata platform.

With the advent of the AI era, especially the development of LLM technology，AI technologies can be widely used for Finture credit card and credit-backed QRIS payment service products, such as customer service and risk control. Alibaba Cloud will deeply collaborate with Finture to drive the fintech innovation through AI technologies in the future